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September 1, 2021

Science and education: New tasks for CIMON

Flying AI assistant to work with astronaut Matthias Maurer aboard the ISS

New tasks for the artificial astronaut assistant CIMON-2: The AI-controlled, flying sphere will take on scientific experiments on board the International Space Station ISS with ESA astronaut Matthias Maurer and provide educational services from orbit. CIMON-2 is already on board the ISS and Matthias Maurer is scheduled to launch with ‘Crew-3’ on his ‘Cosmic Kiss’ mission this autumn. The space agency DLR and Airbus have signed a mission contract to provide ‘in-orbit’ missions with four human partners.

After the successful technology demonstration with Alexander Gerst (CIMON-1) in November [...]

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July 29, 2020

VSR700 prototype performs first autonomous free flight

The prototype of Airbus Helicopters’ VSR700 unmanned aerial system (UAS) has performed its first free flight. The VSR700 performed a ten minute flight at a drone test centre near Aix-en-Provence in the south of France.

This is a significant step in the programme following the first flight in November 2019 when the prototype was tethered to comply with regulatory requirements. To enable this free flight, Airbus Helicopters implemented geofencing, a virtual perimeter, which enabled and justified a flight clearance from airworthiness authorities for free flight. The flight test programme will now evolve to progressively open the flight envelope.

“The free [...]

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May 23, 2019

Emirates launches app in Arabic

All the features in the Emirates app are now available in Arabic, bringing the total number of languages supported to 19. The Emirates app currently receives an average of 600,000 monthly downloads and allows users to search, book and manage their flights as well as their Emirates Skywards accounts.

Emirates is the only airline globally to have its mobile app available in 19 languages, including Arabic, English, Traditional and Simplified Chinese, Czech, French, German, Greek, Italian, Japanese, Korean, Portuguese (Brazil & Portugal), Polish, Russian, Spanish, Thai and Turkish.

In recent years, the airline has been using analytical and customer behaviour [...]

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May 15, 2019

Lufthansa, SWISS and Austrian Airlines customer service now also available via Messenger App

Chatbots support passengers in the event of irregularities in flight operations, among other things

Lufthansa Group passengers often have similar questions: Is my flight on time? What gate does my plane leave from? And how heavy can my hand luggage be? In order to be able to answer these and many other questions quickly, passengers now have access to a digital assistant in addition to the familiar customer services such as lufthansa.com, the Lufthansa App and the Customer Service App. The Bots Elisa (Lufthansa), Nelly (SWISS) and Maria (Austrian Airlines) – based on the names of the first female flight attendants of each of the three airlines – are available to [...]

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